Stop cobbling together IT support. 3000 gives your business a fully managed IT team — helpdesk, infrastructure, security, and monitoring — for a fixed monthly retainer you can actually afford.
Most SMBs either overpay for underperforming local IT support, or rely on a part-time hire who gets overwhelmed the moment something serious breaks. There's a better option.
The problem
The old options
The 3000 way
What's included
One retainer covers your entire IT operation. No tickets to count, no billable hours to track.
Fast, human support for your team — password resets, software issues, device setup, and everything in between. Average response under 15 minutes.
We own your servers, networks, cloud environments, and backups end-to-end. Your team works; we keep the systems running.
Endpoint protection, patching, access reviews, and security monitoring. We catch vulnerabilities before they become incidents.
Round-the-clock visibility across every device and system. Proactive alerts mean we fix problems before your team notices them.
Quarterly reviews, technology roadmaps, and budget planning so your IT investment grows with your business instead of against it.
New hire? We set up devices, accounts, and access in hours. Departure? We handle secure offboarding so nothing is left exposed.
How it works
01
We audit your current setup — systems, security, processes — and give you a plain-language report. No commitment required.
02
Based on your team size, tools, and risk profile, we scope a service plan and fixed monthly price with no hidden fees.
03
Our team learns your environment over two weeks. We handle the transition quietly so your business keeps moving.
04
Monthly check-ins, quarterly strategy reviews, and always-available support. We stay proactive, not reactive.
Why 3000
We built 3000 because SMBs deserve the same quality of IT support as enterprise companies — without enterprise budgets. Our nearshore delivery model makes that possible.
Talk to usOur delivery model gives you senior engineers at a fraction of the cost of local hiring — savings we pass directly to you.
We commit to response times in writing. When something breaks, a real person picks it up fast.
One invoice per month. No ticket fees, no hourly overages, no surprise invoices. You always know what IT costs.
We monitor, patch, and audit continuously so issues are resolved before they reach your team.
Pricing
One invoice. No tickets to count. No surprise overages. Prices shown are starting points — your exact quote depends on team size and scope.
Starter
For teams of 1–15 people
Growth
For teams of 16–75 people
Scale
For teams of 75–500 people
All plans include onboarding, monitoring, and a dedicated account manager. No lock-in — cancel with 30 days' notice.
We'll audit your current setup and tell you exactly where the risks and gaps are — no commitment, no sales pressure. Most assessments take under an hour.
Prefer email? hello@3000.io